Tate Dato

Summary

Computer Science background, experienced in technical support, quality assurance, and web development. Familiar with Java, JavaScript, Python, SQL, HTML, and CSS. Skilled in effective communication, risk identification, and mitigation, contributing to high-quality software delivery and fostering strong client relationships.

Skills

Experience

• Software Engineer
  Instamade | Nov 2024 - Present
  • Assist in developing and maintaining user-friendly web applications.
  • Build and optimize UI components with a focus on responsiveness.
  • Collaborate with engineers to implement features.
  • Continuously learn and apply modern technologies.
  • Work on improving accessibility and user experience.
  • Debug and refine code to enhance application performance.
• Senior Software Support Engineer
  Entrata | May 2024 - Oct 2024
  • Maximized software reliability by proactively monitoring system performance and addressing potential risks or vulnerabilities.
  • Delivered high-quality remote support services to clients across multiple time zones, maintaining strong relationships through effective communication.
  • Contributed to the growth of the organization by identifying potential upselling opportunities during client interactions.
  • Managed escalated cases with professionalism, prioritizing issue resolution while maintaining excellent customer service standards.
• Quality Assurance Analyst
  Teleperformance | Nov 2016 - Apr 2020
  • Thoroughly tested software applications with comprehensive plans and conducted tests to identify defects.
  • Enacted and enforced stringent quality control and complied with industry best practices and regulations.
  • Documented and reported defects, collaborating with developers for resolution.
  • Regularly tested to ensure software updates did not disrupt existing functionality.
  • Identified process enhancements and implemented best practices.
  • Collaborated with developers, product managers, and stakeholders to improve quality.

Education

• Arizona State University, Tempe, AZ
  Bachelor of Science, Computer Science | 4.0 GPA

Certifications